Maher pilots interactive Listening Post
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Two of Maher's three shops - in Welwyn Garden City and Fleet - have been equipped with the technology and they are already paying dividends. Tony Maher says the development is in line with his company's policy of providing a more welcoming environment in which to shop, conscious that 50% of the population never ventures into a book shop. "We wanted to create a bright, contemporary design, with the infrastructure that would enable our staff to be able to offer an exceptional service to customers," he said.