The ISO9001 certification continues AC-ET's investment in its staff and systems as part of the company's customer-focused ideology. In August, the British Standards Institution independently certified AC-ET after completing vigorous internal audits on procedure implementations required to meet the ISO9001 quality standard.
ISO9001 is a valuable asset to AC-ET, providing a model for enhancing customer satisfaction, achieving continual improvements to the company's performance and ensuring that it meets this high standard required by an increasing number of clients in the industry.
AC-ET Managing Director, Phill Capstick, commented, "We're delighted to have our continuous investment in AC-ET's staff, systems and customer services over the years recognised by the ISO9001 certification, and in doing so reassure our customers that they can expect the highest standard of service when dealing with us."
(Jim Evans)
