Accenta brings intelligent monitoring to ISE 2022
- Details
Kiosk IQ unifies, monitors, controls and analyses digital signage systems independent of location and in real time. To optimize all devices, display, environment and player data is communicated to a cloud-based dashboard and documented.
“For 24/7 monitoring, cloud alert rules with escalation management and notifications via e-mail or SMS alert users immediately and allow them to respond to immediate problems before they escalate,” explains Jessica Kalla, managing director of Accenta. “Through the remote diagnosis of all devices, the service representative knows why a screen is black before customers even notice it. The display and player can be restarted or adjusted via remote control, without the need for an unscheduled on-site visit. This can save more than 50% of regularly incurred service costs.”
The small Kiosk IQ box can be retrofitted into existing installations. The intelligence level of KIOSK IQ can be individually determined. “The user compiles their own variable dashboard using widgets that are relevant to them – whether climate data and status notifications for displays or the memory utilisation of players. Location and clusters can also be filtered, for example by alarm status or postcode,” says Kalla.
Accenta will also be bringing its current bestseller to the fair: the Slimline Poster - a slim display with an installation depth starting at 2cm and a bright 700 NIT LCD anti-gloss display.