UK - Audient has added a new technical staff member - Harry Lewis. Since his arrival at Audient, Harry has worked to upgrade and simplify the online technical help desk, populating it with factsheets and answers to frequently asked questions.

Already known for its quick and informative responses to customer queries, Audient adds convenience with an attractive new design for its online support page, making it easier to navigate directly to the answer to your problem, either by product or using a simple search function. This section of the website continues to grow, too; Audient is constantly adding to the already jam-packed knowledge base with useful hints, trouble-shooting guides and FAQs.

Many of the factsheets are illustrated by handwritten notes and easy-to-understand drawings, to help decipher some of the more complicated audio explanations such as clocking and harmonic distortion. Variable impedance for example, is explained using a cartoon of a railway bridge - click here to see exactly how that works.

(Jim Evans)


Latest Issue. . .

Save
Cookies user preferences
We use cookies to ensure you to get the best experience on our website. If you decline the use of cookies, this website may not function as expected.
Accept all
Decline all
Analytics
Tools used to analyze the data to measure the effectiveness of a website and to understand how it works.
Google Analytics
Accept
Decline
Advertisement
If you accept, the ads on the page will be adapted to your preferences.
Google Ad
Accept
Decline