Specialising in conference and live event production, as well as AV equipment hire and sales, CPL has seen massive growth recently. During this frenetic period, they were forced to consider all the facets of their business; from office and warehouse space to the modernisation of the old paperwork systems used to track and invoice its kit.
Increased investment in equipment meant the manual paperwork system began encountering problems - items were mislaid or left on site with no obvious way to trace them, as manual administration systems became time-consuming and laborious.
With more and more staff on board, and new computers and servers being installed, it seemed the ideal time to re-evaluate its business systems. CPL needed a software program that would track its rental equipment from the initial quotation right through to the invoice and keep a permanent record of all transactions.
The program needed to be tailored to suit their specific equipment and work alongside their Sage accounting program, and the ability to deal with a large client base and handle well over 1,000 stock items was also a must.
After researching the market and evaluating the needs of CPL, the company chose inspHire's rental management solution. Max Boyce, director of CPL said: "Our recent growth and our position in the marketplace has been achieved by providing an exceptional service, backed up by one of the largest and most comprehensive stocks of the latest industry specifications in the UK. We couldn't have reached this point without inspHire."
Graham Dobbs, inspHire sales director, says: "Our emphasis is on developing IT partnerships with clients rather than simply selling a box of software, and working with our customers in order to optimise their hire processes and improve that all-important return on investment. We are delighted to have been an integral element in CPL's successful expansion."
(Lee Baldock)
