The standard refers to the quality of the management and other systems in place and the company's overall commitment and ability to deliver outstanding customer service, products and general support and efficiency to its clients.
ISO9001 is designed to encourage excellence in companies and organisations and to help them understand and instigate the best and most appropriate processes for delivering the premium services.
A rigorous audit, including a comprehensive inspection and report precedes the certification being awarded or renewed annually.
CPL has just doubled its West Midlands warehouse and office facility in a recent expansion which will help streamline the operational efficiency yet further.
Says CPL MD Matthew Boyse, "ISO 9001 status is a great validation of our systems and working practices, and also a tribute to the incredible teamwork throughout the whole company - from our project and account managers, administration staff, engineers, technicians, service and support personnel and frontline crew."
He adds that retaining ISO9001 will help the company move forward with long term strategic objectives and consolidating their current business plans.
(Jim Evans)
