All products include 24/7 customer support from trained technical service representatives available at Gefen. This enhanced customer service is designed for highly demanding industries such as broadcasting and the rental/staging markets. GefenPRO products also feature a more rugged construction and internal power supplies using industry standard AC cords to improve performance in the field, says the company.
The GefenPRO product line offers advanced matrix systems with 16x16 and 32x32 switching systems supporting more sources and displays. Additional products in the line include longer distance signal extenders based on fibre optics and a mix of converter/scaler products converting the 3G-SDI standard to HDMI, DVI and vice versa. Most GefenPRO products include an easy to use front-panel for switching, IP control with a webpage layout and rack mountable enclosures designed to withstand demanding environments.
"GefenPRO is a direct response to our integrator customers, who appreciate the Gefen engineering and wanted some new features added to assist their performance during the installation," said Hagai Gefen, president and CEO, Gefen LLC. "Offering 24/7 technical support goes above and beyond the high levels of support Gefen has always provided, and we are confident these features will be assets for integrators worldwide."
(Jim Evans)
