Critical data, such as lamp hour usage of video projectors or video server operations, are permanently monitored by Medialon Controllers. Now it is possible to regularly send snapshots of those values to the LonCloud service where users can monitor the data in real time and set up thresholds to send alarms to technicians so they can act before equipment fails.
LonCloud is designed for integrators and offers several levels of access rights, allowing professionals to set up LonCloud monitoring for their customers and resell the monitoring services.
LonCloud, as a web service with an easy to use graphical interface, also offers a diagnosis tool to compare data values across time, such as room temperature and correlated projector lamp failures. The data is permanently stored in the LonCloud service, so statistics about long-term system usage can be observed.
For maximum security, Medialon controllers initiate encrypted outbound connections to the LonCloud servers which means there are no firewalls or routers to set up and there are no inbound connections to local sites.
"We consider it to be an additional feature that integrators can use to increase revenue by offering high quality, proactive service to their customers. Having a technician come over to change a projector lamp before it fails is an amazing service Museums or Corporations are willing to pay for," says Medialon CEO Alex Carru. "Using an existing infrastructure, a safe connection, and a simple setup in the controller makes it a no brainer. The key factor is real simplicity, it can be set up in minutes."
(Jim Evans)
