In designing a system that enables separate video and audio streams to be combined, councils can engage more with their constituents by allowing sessions to be web-streamed and viewed over the internet.
At the heart of his solution is RCF's intuitive Forum 9000 digital conferencing and voting system, and Sound Advice has now built up a portfolio of 14 councils who have been eager to adopt this platform.
It was the versatility of the system that first caught the attention of Jeremy Luckett, Business Analyst at Wiltshire Council Unitary Authority, after five councils had been consolidated into three hub locations as part of the Council's Transformation Programme Wiltshire.
This included a refurbished council chamber at County Hall, Trowbridge which contains 113 RCF microphone terminals for 98 members, plus support and smart cards embedded in each of the RCF mics (which allows the upload of data) along with two multi-function push-to-talk buttons. With the RCF camera facilitating automatic webcasting, this has opened up vast possibilities, which Wiltshire has wasted no time in exploiting.
At the client's request, Sound Advice set up a Vaddio AV Bridge, with the ability to integrate audio and video equipment into a Microsoft Lync (Skype for Business) environment, thus enabling online meetings and general sharing capabilities. "The Council simply takes the video feed off the follow cameras and integrates it with the Lync video conferencing," explains Hunnisett. "The RCF Forum channels audio and video in such a manner that bridges between a conference system and web casting - and the RCF system identifies who is speaking at any time via the smart card."
At the same time the Lync video conferencing facility can also be used for other meetings and events hosted in the chamber (although not the formal council meetings).
Sound Advice had worked closely with Jeremy Luckett and Wiltshire Council's ICT team, to create this single structured system, which can be shared by all public sector agencies, knowing that once set up the RCF Forum 9000 would run automatically.
"Jeremy had some innovative ideas," acknowledged Hunnisett. "As for RCF, they have a proven track record of camera follow and webcasting, and we can pipe AV between the chamber and remote viewer bi-directionally over the internet. It's highly cost-effective."
Hunnisett describes the RCF software as the most intuitive and customisable on the market. "With councils unable to employ the personnel necessary to run camera follow, voting and agenda separately, the fact this can now be done with one easy-to-operate button on the Forum 9000, with a large amount of automation available behind it, is perfect - both from an operational and cost perspective."
Summing up, Jeremy Luckett states, "We have succeeded in enabling this excellent system in an extremely cost-effective manner. The Forum 9000 provides far more than just a push and talk set-up, and we get a lot for our money. All the meeting facilities are now fully utilised and in addition to webcasting, it has helped us with staff training."
(Jim Evans)
