Approved contractors are “committed to customer service”
UK - TSG and sister brand Definitive Security have won Approved Contractor Scheme (ACS) accreditation, the set of standards overseen by the Security Industry Authority (SIA).
Independently monitored, the ACS endorsement process examines how well an organisation is managed, how effectively it services its customers and how well it treats its employees.
Companies are judged across nine categories including strategy, commercial relationship management, resources, people and leadership.
A spokesperson for the SIA comments: “Approved contractors are committed to customer service and the compulsory licensing of their staff. This means their customers can rest assured that every private security operative deployed on their premises will be working within the law.”
TSG managing director, David Boswell, says: “It is a great feeling to achieve Approved Contractor status. It allows us to engage prospects which might otherwise have been unable to consider deploying our resources. Now, any organisation that wants to can bring our solutions into their security and safety plans.”
(Jim Evans)

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