According to Reg Nicholls, the newly-appointed UK general manager for Philips CSI: "Our move into this building allows us to continue to strengthen and develop our UK operations. We have opportunities to further promote the Philips brand name by providing all the services required to make us more customer-focused and responsive." he added. The new Philips CSI centre at Heathrow will also offer a much faster response and turnaround on both warranty and non-warranty repairs, plus a new 'swap-out' service on key products that effectively gives customers a free replacement product while their own equipment is being repaired.
Following the success of its installer training programmes around the UK, Philips CSI is also expanding its in-house training at Heathrow. Separate from the training facilities will be a very much larger demonstration facility allowing the company to demo its full range of CCTV, PA, Paging and Congress systems. Customers will be able to see all the main Philips products working together in a single integrated demonstration suite.
The new contact details are Philips CSI, 276 Bath Road, Hayes, Middlesex, UB3 5BX, UK.Tel: +44 (0)20 8730 5300.
(Ruth Rossington)
