Barclay Dakers, who heads up the online resource for theatrical supplies, said, "We have been overwhelmed with positive feedback and suggestions since the launch of the site two weeks ago - it has exceeded all expectations."
The site - which prides itself on ease of use and relevance of information - is an exclusively online service. This ensures that overheads are kept to a minimum and pricing can be reduced accordingly.
Dakers continued: "Essentially, efficiency is the name of the game at oubiance.co.uk. We have worked hard to ensure that the site is easy to navigate and this helps customers to quickly find what they are looking for. In turn, processing an online order and payment takes a fraction of the staff time when compared to telephone or counter sales. For these reasons we can excel at offering great value for money on all of our consumable items."
Users of the site have been utilising the feedback button to comment on available products and offer suggestions for expanding the product range. As a direct result of this feedback, the oubiance.co.uk team are working on one or two brand new ranges which will soon be included on the site.
Dakers concluded: "In terms of site usage, order levels and customer feedback, oubiance.co.uk has received a ringing endorsement from the entertainment industry in just two short weeks. I'm particularly pleased with suggestions from customers on how to improve our service offer - keep 'em coming."
(Jim Evans)
