TSC's Dave Foster with the company's ISO certificate.
UK - Crawley-based TSC Music has achieved the revised BSI ISO 9001:2000 standard. TSC had already been incorporating the previous ISO 9001 standard in its procedures affecting the quality of its products and services since 1994, which has enabled the company to make this transition to the revised 2000 version remarkably quickly. This new standard is recognized as a business-focused quality tool and enables TSC Music to focus more effectively on customer service as well as continuing to incorporate the high quality standards it employs relating to production and installations.

Technical manager and ISO co-ordinator David Foster said: "At TSC we recognize the importance of ISO as a quality assurance standard and the positive impact it contributes towards the company achieving its short term goals and objectives as well as its long term mission and vision."

TSC’s core business involves the profiling and compiling of various styles and genres of music into bespoke productions, tailored to individual businesses needs to complement their corporate image and brand identity, as well as appealing to the their own target customers. Amongst TSC’s 3000 customers are well known names, such as British Airways, Alliance and Leicester, Gala Bingo, Starbucks, BBC, McDonald’s, Hewlett Packard, Orange, Virgin Atlantic, CaffĂ© Nero, Holiday Inn and Burger King.

In addition, the company has diversified its activities to include in-store audio advertising, radio commercials, custom designed audio-visual systems, CD duplication, CCTV and public address systems. The company has also recently been appointed a Bose Pro-Partner, only bestowed to a select few within the UK. This diversification has evolved as the company has refocused its efforts to concentrate on specific market segments, that include retail, fashion, bars, restaurant, fast food, health and fitness, hotel and hospitality, supermarket, legal and financial.

(Lee Baldock)


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