Accenta brings intelligent monitoring to ISE 2022
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Kiosk IQ unifies, monitors, controls and analyses digital signage systems independent of location and in real time. To optimize all devices, display, environment and player data is communicated to a cloud-based dashboard and documented.
“For 24/7 monitoring, cloud alert rules with escalation management and notifications via e-mail or SMS alert users immediately and allow them to respond to immediate problems before they escalate,” explains Jessica Kalla, managing director of Accenta. “Through the remote diagnosis of all devices, the service representative knows why a screen is black before customers even notice it. The display and player can be resta